You've Got Questions...We've Got Answers

• Do I need an appointment to get a Free Quote?
• Nope! All we need is an address. We can assess the service location from the outside, either with an in-person visit, or via Google Street View. But, if you would like to schedule an appointment to meet, we can do that too!
• Do I need to be present when the work is done?
• No, you do not need to be at the service location for any exterior work. For interior work, usually there will be someone home. But it's not necessary. We will just need a door code, or a key, or someone to let us in.
• What happens if the weather is bad on the the day of my service?
• In general, we try to keep our appointments. If we are cleaning interior windows, we can at least get all of the interiors done and return on another day to do the exteriors. We will work in light rain with no effect on quality. But, we will reschedule if there is extreme wind, rain, or cold.

Exterior Window Cleaning

• How often should I clean my windows?
• That's really up to personal preference. But one or twice a year is common.
• Do I need to do anything to prepare for exterior window cleaning?
• 1) Make sure your exterior water is turned on. 2) Unlock your gates.
• Can I schedule an exterior window cleaning?
• Sure! It may require a $40 scheduling fee.
• How do you clean the windows?
• We might use traditional tools: Ladders, squeegee, soap and water. Or we may use a water fed pole. It will just depend on which method will be easier and quicker. Both methods do an excellent job.
• What happens if it rains the day of my service?
• In general, we try to keep our appointments. We can usually work in light rain with no effect on quality. But, we will reschedule if there is extreme wind, rain, or cold.

In & Out Window Cleaning

• How often should I clean my windows?
• That's really up to personal preference. But one or twice a year is common.
• Do I need to do anything to prepare for window cleaning services?
• For exterior window cleaning, make sure the exterior water is turned on. For in-and-out window cleaning, if move breakable/valuable items away form the windows, so we don't accidentally break your priceless heirlooms.
• How do you clean the windows?
• We might use traditional tools: Ladders, squeegee, soap and water. Or we may use a water fed pole. It will just depend on which method will be easier and quicker. Both methods do an excellent job.
• What happens if it rains the day of my service?
• In general, we try to keep our appointments. We can usually work in light rain with no effect on quality. But, we will reschedule if there is extreme wind, rain, or cold.

Gutter & Downspout Cleaning

• What do I need to do to prepare for the visit?
• Not much. We will need you to: Turn on your water (if you've shut it off over the winter). Unlock your gates. Bring the dog inside.
• When is the Best Time to Clean My Eavestroughs?
• The Spring! Regular cleaning and maintenance of your gutters is essential to make sure that your property does not face unwanted damage and repair costs. We recommend cleaning your gutters at least once a year -- preferably in Spring, so that your gutters are in good shape for Spring and Summer showers. But ANYTIME is a good time to clean them if they are full, or overflowing! You may need a second cleaning, if your property has an abundance of trees.
• Will full gutters lead to ice dams and icicles?
• No. If your property tends to have ice damming on the roof, that is an issue with poor insulation. You should get that looked at!
• What happens if it rains the day of my service?
• In general, we try to keep our appointments. We can usually work in light rain with no effect on quality. But, we will reschedule if there is extreme wind, rain, or cold.
• What happens if it rains the day of my service?
• In general, we try to keep our appointments. We can usually work in light rain with no effect on quality. But, we will reschedule if there is extreme wind, rain, or cold.
• What happens if it rains the day of my service?
• In general, we try to keep our appointments. We can usually work in light rain with no effect on quality. But, we will reschedule if there is extreme wind, rain, or cold.
• What happens if it rains the day of my service?
• In general, we try to keep our appointments. We can usually work in light rain with no effect on quality. But, we will reschedule if there is extreme wind, rain, or cold.